Performing server maintenance.

 

Please be advised that we will be performing server maintenance.

 

◆ Schedule
 – 4th(Thu) November 4:30pm ~ 5:00pm 「GMT +09:00」
※ For protecting your game data, please shut down the game before the server maintenance.

 

◆ Changes
– Package products will be removed along with blocking payment services.
– Event preparation.


Thank you.

 

[Notice] El Chronicle Goods Gift Application

 

Hello, this is El Chronicle development team.

We would like to present character goods to those who cherish and love El Chronicle.

El Chronicle Goods gift recipients will be randomly selected and sent to up to 100 users.
If you would like to receive goods, please contact the customer center according to the application form.

※ If the stock of goods has run out, the event may end.
※ The type of goods will be sent randomly.
※ All shipping costs are borne by the development team.

■ Goods Gift Application
– E-mail Title : El Chronicle Goods Gifts Application
– Team Name :
– Name :
– Phone Number :
– Address (Including Postal Code) :

Thank you.



[Notice] Termination of El Chronicle Service

 

 

Hello, this is El Chronicle development team. 

El Chronicle has decided to end its service on December 13, 2021 (Mon).
We apologize for not meeting your expectations and the decision to terminate the service.

We sincerely thank you for the love and support you have given to El Chronicle over the past 4 years.

If there is an opportunity to develop El Chronicle again, we will try our best to renovate it with a new look and present you.

Until the end of the service, we plan to open an events such as jumping rewards,
daily mail rewards, and goods gifts so that you can enjoy El Chronicle.
※ Goods gift event will be announced through a separate notice.

For more information on service termination and refund, please refer to the following.
Once again, thank you for your love and support

 

■ Service Closing Date
– 2021. 12. 13(Mon)

■ Payment Block Date
– 2021. 11. 4(Thu) after the maintenance
※ After maintenance, all package products in the game will be removed.

■ Official Community Closing Date
– 2021. 12. 13(Mon)

■ Refund Notice
1) Refund Criteria
– The packages paid before maintenance between 2021. 10. 1 ~ 11. 4
※ Refund will be processed without withdrawing the purchased product.
※ Google Play Store will be automatically refunded sequentially after the maintenance on November 2nd.
※ For iOS App Store, please contact El Chronicle Customer Center.

■ Notes on iOS Refund Request Inquiries
– Be sure to enter “El Chronicle Refund Request” in the title/content.
※ Refunds may be difficult if the form below does not fit.

■ Event Notice
1) Jumping Event
Upon clearing the adventure, you will receive a Hero Jumping Ticket as a reward. (up to 10)

[Jumping Ticket Acquisition Spots]
– When clearing Odelle Forest
– When clearing Chunghwa
– When clearing MT. Baekdu
– When clearing Nev Desert
– When clearing Crimson Temple
– When clearing Floating Garden
– When clearing Elixir Room
– When clearing Kriveshan
– When clearing Barune Island
– When clearing Castle Caman

When using the Jumping Ticket, you will get Hero + Equipment rewards.
– Hero : W3 Awakening Lv. 80
– Equipment : T8 Lv.70

2) Daily Mail Rewards (Until the end of service)
– 3,000 Crystals
– 100 Pet coins
– 100 Eliums
– Million Gold Summon Box x 1
– 100-Energy Summon Box x 5

3) Appearance Dungeon Open
4 types of Event Appearance (Harpy, Altarf, Oni, and Desert Blade) are open every day.

4) Mini Game
‘Ella’s Slap-Off’ mini-game will open every day.

Thank you.

 

Performing server maintenance for preparing the event.

 

Please be advised that we will be performing server maintenance.

 

◆ Schedule
 – 15th(Fri) December 17:00pm ~ 18:00pm 「GMT +09:00」
※ For protecting your game data, please shut down the game before the server maintenance.

 

◆ Changes
– Event preparation.
– Sales of event summon tickets and Ella’s boutique package will end.

 

Thank you.

 

[Notice] The Customer Center Closed on Korean Holiday

 

Hello, This is GM Lulu.

Due to the holiday in Korea, we inform you of the schedule for closing the customer center, please refer to it.

◆ Date
– 2021. 9. 20(Mon) ~ 2021. 9. 22(Wed)

We will answer your inquiries sequentially from September 23th.
We hope you will understand that your answers will be delayed due to the holiday closing.

We inform you how to solve frequently asked questions through the Customer Center,
so please refer to the FAQ shortcuts below.

☞ [FAQ] If the product is not provided after payment
☞ [FAQ] If Your Account Disappeared
☞ [FAQ] If an error occurs while downloading or playing the game
☞ [FAQ] If the Game Stutters

Thank you.

 

 

[Event] Event Schedule on September

 

 

Hello. This is GM Lulu.

We will inform you of the events scheduled on September.
Please check the below for details.

※ The event schedule and contents may change depending on the internal situation.

 

◆ Event Schedule on September Notice II

Date Event
9-20(Mon), 22, 23 Login Present !
– Summon Ticket
9-21(Tue) Login Present !
– +3 T6 Exclusive Weapon Selection
9-24(Fri) ~ 26(Sun) Ella’s Slap-Off, Mini-Game OPEN!
– Super Digest-aid
9-27(Mon) ~ 30(Thu) Login Present!
– Mana Shard
10-1(Fri) – 3(Sun)  The Screeching Scorch, Event Appearance Open!
– Hero Pieces

 

 

[Event] Ella’s Slap-off, Mini Game Open!
◆ Date
– 2021. 9. 24 (Fri) ~ 2021. 9. 26 (Sun), 3days

– Help Ella to defeat papa mushrons~!

 

 

 

[Event] The Screeching Scorch, Event Appearance Open!
◆ Date
– 2021. 10. 1(Fri) ~ 2021. 10. 3 (Sun), 3days
– Altarf appears at the Screeching Scorch Appearance battle.

 

 

Thank you.

 

 

[Event] Event Schedule on September

 

 

Hello. This is GM Lulu.

We will inform you of the events scheduled on September.
Please check the below for details.

※ The event schedule and contents may change depending on the internal situation.

 

◆ Event Schedule on September Notice I

Date Event
9-6(Mon) ~ 9(Thu) Login Present !
– Raid Coin
9-10(Fri) ~ 12(Sun) The Taste of Heaven, Minigame OPEN!
– Super Digest-aid
9-13(Mon) ~ 16(Thu) Login Present!
– High EXP Potion
9-17(Fri) – 19(Sun) Fear within the Darkness, Event Appearance Open!
– Low Upgrade Stone
9-19(Sun) Login Present!
– Summon Ticket

 

 

[Event] The Taste of Heaven, Minigame OPEN!
◆ Date
– 2021. 9. 10 (Fri) ~ 2021. 9. 12 (Sun), 3days
– Choose the ingredients that Chipu ordered in order, and make a delicious dish.

 

 

[Event] The Nemesis of the Zika Strait, Mini-Game OPEN!
◆ Date
– 2021. 8. 27 (Mon) ~ 2020. 8. 29 (Sun), 3days
– Win a match against the Blackbeard Pirates through the Menu > Minigames during the event!
– Throw the knife accurately and quickly into the empty space of the barrel within the time limit.

 

 

[Event] Fear within the Darkness, Event Appearance Open!
◆ Date
– 2021. 7. 23 (Fri) ~ 2021. 7. 25 (Sun), 3days

– Oni appears at the Fear within the Darkness Appearance battle.
– Challenge the Event Appearance and get low upgrade stones~!

 

 

Thank you.

 

 

[Event] Event Schedule on August

 

 

Hello. This is GM Lulu.

We will inform you of the events scheduled on August.
Please check the below for details.

※ The event schedule and contents may change depending on the internal situation.

 

◆ Event Schedule on August Notice II

Date Event
8-16(Mon) ~ 18(Wed) Login Present !
– Medium Trait MAT
8-19(Thu) Login Present !
– Summon Ticket
8-20(Fri) ~ 22(Sun) Fatal Seduction, Event Appearance Open!
– Gold
8-23(Mon) ~ 26(Thu) Login Present!
– High EXP Potion
8-27(Fri) – 29(Sun) The Nemesis of th Zika Strait, Mini Game Open!
– Summon Ticket
8-30(Mon) ~ 9-2(Thu) Login Present!
– Low grade Tier-up MAT
9-3(Fri) ~ 9-5(Sun) Desert Sand Storm, Event Appearance Open!
– Elium

 

 

[Event] Fatal Seduction, Event Appearance Open!
◆ Date
– 2021. 8. 20 (Fri) ~ 2021. 8. 22 (Sun), 3days
– Harpy appears at the Fatal Seduction Appearance battle.
– Challenge the Event Appearance and get tons of gold~!

 

[Event] The Nemesis of the Zika Strait, Mini-Game OPEN!
◆ Date
– 2021. 8. 27 (Mon) ~ 2020. 8. 29 (Sun), 3days
– Win a match against the Blackbeard Pirates through the Menu > Minigames during the event!
– Throw the knife accurately and quickly into the empty space of the barrel within the time limit.

 

 

[Event] Desert Sand Storm, Event Appearance Open!
◆ Date
– 2021. 9. 3 (Fri) ~ 2021. 9. 5 (Sun), 3days
– Sandstorm in the desert, win desert blade appearance battle and get Elium.
– Challenge the Event Appearance and get Elium~!

 

 

Thank you.

 

 

[Event] Chaoru’s Present Event!

 

 

Hello, this is GM Chaoru.

Chaoru’s Present that you can get Summon Ticket and Raid Coin!
The event will start very soon!

Let’s check the details below! 

 

📢 Date
– 2021. 8. 16 ~ 8. 29

 

📢 Event
– If you acess the game in event period, we give you gifts for 10 days.
– You can get event gift from the [Menu] > [Event] Pop-up menu.

 

📢 Event Reward

Day Reward
Day-1
1 Summon Ticket
Day-2 15,000 Raid Coin
Day-3 15,000 Raid Coin
Day-4 2 Summon Ticket
Day-5 20,000 Raid Coin
Day-6 20,000 Raid Coin
Day-7 3 Summon Ticket
Day-8 25,000 Raid Coin
Day-9 25,000 Raid Coin
Day-10 5 Summon Ticket

‘Chaoru’s Present’ event will last for 15 days and after 15 days, it will end.

 

Thank you.