[카테고리:] GLOBAL

Please be advised that we will be performing server maintenance.

◆ Schedule
 – 24th(Wed) February 2:30pm ~ 3:00pm 「GMT +09:00」
※ For protecting your game data, please shut down the game before the server maintenance.

◆ Changes
– Event preparation.
– Fixed an issue that guild war rewards were paid late due to intermittent server processing delay.
– After server maintenance, the guildwar preparation time will be changed from 11pm to 1 am.
– 3,000 champion medals and 30,000 honor points will be given as copensation for guildwar error.

Thank you.

Hello. This is GM Lulu.

We will inform you of the events scheduled on February.
Please check the below for details.

※ The event schedule and contents may change depending on the internal situation.

◆ Event Schedule on February Notice II

[Event] Fear within the Darkness, Event Appearance Open!
◆ Date
– 2021. 2. 19 (Fri) ~ 2021. 2. 21 (Sun), 3days
– Oni appears at the Fear within the Darkness Appearance battle.
– Challenge the Event Appearance and get low upgrade stones~!

[Event] Ella’s Mushron Dishes, Minigame OPEN!
◆ Date
– 2021. 2. 26 (Fri) ~ 2021. 2. 28 (Sun), 3days
– For 30 seconds, press the button that is the same color as the one in the front.
– The more accurate and fast, the higher the score!

Thank you.

Hello. This is GM Lulu.

From February 16th, add a New event package.!
Check the below for more details.

◆ Date
– 2021. 2. 16 ~ 2021. 3. 15

◆ Package Product

[Event Summon Ticket Package]
– Price : USD 19.99
※ You can purchase ‘Event Summon Ticket Package’ 2 times per account.

Item		Quantity
	Summon Ticket	25

[Ella’s Boutique Package]
– Price : USD 9.99
※ You can purchase ‘Ella’s Boutique Package’ 1 times per account.

Item		Quantity
	Crystal	2,500
	Threads	120

※ Sales price has been written based on AOS. iOS may have a different selling price due to the App Store pricing policy.
※ Package sales schedules may change depending on internal circumstances.

Thank you.

Hello, This is GM Lulu.

Due to the holiday in Korea, we inform you of the schedule for closing the customer center, please refer to it.

◆ Date
– 2021. 2. 11(Thu) ~ 2021. 2. 14(Sun)

We will answer your inquiries sequentially from February 15th.
We hope you will understand that your answers will be delayed due to the holiday closing.

We inform you how to solve frequently asked questions through the Customer Center,
so please refer to the FAQ shortcuts below.

☞ [FAQ] If the product is not provided after payment
☞ [FAQ] If Your Account Disappeared
☞ [FAQ] If an error occurs while downloading or playing the game
☞ [FAQ] If the Game Stutters

Thank you.

Please be advised that we will be performing server maintenance.

◆ Schedule
 – 3rd(Wed) February 2:30pm ~ 3:00pm 「GMT +09:00」
※ For protecting your game data, please shut down the game before the server maintenance.

Thank you.

Hello. This is GM Lulu.

We will inform you of the events scheduled on February.
Please check the below for details.

※ The event schedule and contents may change depending on the internal situation.

◆ Event Schedule on February Notice I

[Event] The Screeching Scorch, Event Appearance Open!
◆ Date
– 2021. 2. 5 (Fri) ~ 2021. 2. 7 (Sun), 3days
– Altarf appears at the Screeching Scorch Appearance battle.

[Event] Ella’s Slap-off, Mini Game Open!
◆ Date
– 2021. 2. 5 (Fri) ~ 2021. 2. 7 (Sun), 3days
– Help Ella to defeat papa mushrons~!

Thank you.

Please be advised that we will be performing server maintenance.

◆ Schedule
 – 25th(Mon) January 7:10pm ~ 7:30pm 「GMT +09:00」
※ For protecting your game data, please shut down the game before the server maintenance.

Thank you.

Hello, this is GM Lulu.

We plan to provide compensation today to players who suffered from the inability to reset their daily achievements.

Details are as follows.

■ Details
– Compensation : 50,000 gold, 500 crystal
– Schedule : 7:00pm ~ 11:59pm 「GMT +09:00」
※ Compensation will be paid sequentially through the mailbox, and please understand that the compensation acquisition time may differ between players.

Thank you.

Hello, this is GM Lulu.

After server integration, it was confirmed that players who connected Asia, US-East, US-West, and Europe servers could not reset their daily achievements.

The daily achievements initialization has been fixed through maintenance updates today, and compensations will be provided to the mailbox only to players who have experienced errors.

We are very sorry for any inconvenience, and we will do our best to provide you with a pleasant service.

Thank you.